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| The Pit - General Discussion General automotive topics. Since each manufacturer forum has its own section below, use this forum for all those miscellaneous, non-manufacturer-specific topics here. |
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| Global Moderator   Posts: 11,169 Join Date: Sep 2006 Location: Vancouver, BC Thanks: 7,393
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  | Re: US Dealer Satisfaction rankings. -
11-16-2006, 09:10 AM
If i remember correctly Mercedes was quite low for a time, glad to see it now ranking higher. Kudos to Jaguar and you for the post   |
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| The Photo Phanatic  Posts: 10,251 Join Date: Oct 2005 Location: Mühldorf am Inn, Germany I drive: '02 MB E320 Avantgarde Thanks: 6,899
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| Re: US Dealer Satisfaction rankings. -
11-16-2006, 12:25 PM
Quote:
The Japanese are tops when it comes to reliability, but in customer care and satisfaction, they're apparently not doing well. Have they become...um...arrogant because their cars are "so reliable"?  | |
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| Global Moderator Posts: 11,169 Join Date: Sep 2006 Location: Vancouver, BC Thanks: 7,393
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| Re: US Dealer Satisfaction rankings. -
11-16-2006, 02:22 PM
I think i can explain Scion's terrible position. It was long ago Toyota announced that the Scion brand had done much better than they expected, in fact so well that selling them out of Toyota dealers doesn't work anymore. Toyota now wants to sell them from official dealers. That could defientley explain Scion's terrible position, the lack of proper dealers and the ever increasing demand. |
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| Global Moderator   Posts: 8,725 Join Date: Sep 2005 Location: Greece I drive: 2008 Nissan X-Trail
2004 Audi A4 1.8T Thanks: 2,306
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| Re: US Dealer Satisfaction rankings. -
11-16-2006, 02:59 PM
I think i know why Lexus and Toyota are falling , the have removed JD Power from their payroll. |
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