Look who's talking now, Mercedes did worse than Buick...

Yannaki, as did Audi and VW.

LOL yannis.. its not that im glad they did bad..im more sorry and i hope they do better

VW has always been terrible with their dealers, they should really improve.

It is interesting to see Mercedes lead the BMW and Audi here. Lexus is dropping because they're selling more and more cars and that legendary lavish treatment they give each customer is being stretched.

Lincoln and especially Jaguar sell so few cars compared to the BMW/MB/Lexus/Cadillac to the point where they can make sure everyone is oh-so happy. Esepcially Jaguar dealers, they're in dire straights right now.

Toyota's dealer have been horrible places to buy car from for year, don't confuse reliability with good dealer service. Toyota salesmen are just as slithery as any other low-end brand.

M

VW dealers in sweden suck to..maybe most of all dealers

In Singapore as well. VW has the absolute worst dealer in the whole country.

Same goes for Croatia...:

What is the deal with VW? I thought their lousy dealers were just a U.S. thing. Think of all the thousands of people who won't buy a VW because they've heard this. VW has a huge problem here.

M

Lol...


This is a JD Power survey , even if Audi was first i wouldn't consider it to have much credit.

On the other hand Jaguar is struggling in sales and image lately but yet they are supposed to have the best dealers, so what? I 'm sure they would gladly drop 10 places in return for better sale numbers.