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Mercedes-Benz Changes Its Marketing Strategy for 2010This is a discussion on Mercedes-Benz Changes Its Marketing Strategy for 2010 within the The Mercedes-Benz Lounge forums, part of the Mercedes-Benz category; If there is any problem at BMW with sales of the 335d I'd say it's the price. Its a awesome ... |
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| | #21 |
| Contributor ![]() ![]() Join Date: Sep 2005 Location: Aurora IL USA Garage: 2003 Mercedes-Benz CLK430 Cabriolet
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![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | If there is any problem at BMW with sales of the 335d I'd say it's the price. Its a awesome car, but its expensive. If Mercedes could sell a C250 here for the same price or less than the C300 then they'd have a hit IMO. Not sure if that is feasible though. M
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| | #22 | ||
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Wimmer, No doubt that MB is behind on their V-6 engines. They get less power and less mpg than most of the competition. My techs don't like them either and say they are unnecessarily complicated. Most dealers in our region sell about one E550 for every 15 E350s that are sold. It may be more than that. So, the base price from an E to an S is $40k. Plain and simple. The biggest reason a buyer has for going from an E to an S is size, not engine. Quote:
Or, "what does it cost to go from an E to an S?" And then watch how quickly they rule out MB becaue they can't get the size they want in their budget, because the E is too small and the S too much. It's like gift wrapping a customer for Lexus. What has really hurt, is this gap has allowed Lexus to re-train the brains of their consumers. Lexus has done well with the LS. They stole a lot of business from MB during the 90s. They offered a car that was bigger than the E and priced significantly lower than the S. Sadly the economy was sooo good that MB couldn't see that they were losing business. Over those years, the LS has grown, and become more like an S-class in terms of size and content. You can get a $70k LS or a $100k LS. I would have laughed if you had told me that Lexus could get $90k for a car in the US. Yet they are doing it. Why? Because Lexus stole that business, and conditioned that buyer over time to pay more and more, and to look at the Lexus as a equal to MB, not a compromise. This thread is about MARKETING. That my friend, is MARKETING. | ||
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| | #23 | |
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It would be nice to see Mercedes-Benz introduce the S350 to the market and maybe as $70-$75k for it. Maybe in the states their just letting the CLS have that spot. ![]() ![]() Another thing...Most Mercedes-Benz customers are educated. So why in the world would they come to a dealership and ask if there is something in between the E and S-class price range? MBUSA has the prices posted right online. When I worked at Toyota, most of the customers knew exactly what model they were interested in and already had pictures and pricing from online websites. Unless it's an older customer there is no excuse for not being informed of a dealers current line up. In the end, the misinformed end up wasting the salespersons time as well as their own.
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| | #24 | ||||
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Now, it may be helpful to introduce the S450, but 335hp isn't going to cut it and they know it. When Canada has the same car there has to be a marketing reason why MBUSA won't offer the car here. A S450 would likely cost more or the same as a mildly optioned LS460L and that won't work IMO. The car needs more power and a better reason to be imported other than it is too much of a jump from E to S-Classes. Quote:
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Again, Lexus pays the price for having a LS so close in price to their mid-size offering, the GS. No one buys the GS. Look at its numbers compared to the E and then look at the S vs the LS. The E clobbers the GS way more than the LS does the S in sales. I doubt such a person could afford an imaginary 80K S450 either. Mercedes would be stupid to create a car in between the E and S. A SWB S450 is all they're ever going to get. Quote:
I agree Mercedes should offer the S450, but it needs work before they do. A 80K (10K less than the S550) S450 with 335hp will get eaten alive by the LS460 and detract from people who already knew the S550 was the way into the S-Class. Now they'll look at the S450 and probably not buy because of the weak specs. True some buyers would buy a s450, but then the S550 would become irrelevant. M
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| | #25 | ||||||
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The CLS has less interior room than the E-class. So, I don't see how that fits the role. The CLS is a niche car, and doesn't fill that void at all. Not too mention the split seating in the rear. Quote:
I guess my 15 years in the business, 11 with MB, analyzing and studying to know buyer motives and behavior is just off base. I was with MB when the S430 and S500 launched, and we sold both well. Very well. And they launched at the same time. The GL 450 isn't unpowered and sales prove it. The 450 engine would work well in the states. Quote:
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The GS suffers for a number of reasons. The main reason is that the ES is a larger car than the GS for substantially less money. And it fits the type of buyer Lexus is going for. The GS is the most European of the Lexus vehicles, and that is not why people buy Lexus. Quote:
Why hasn't MBUSA done it? That's what I'm trying to tell you. This thread is about marketing. They have had major marketing failures. they have made some strides in recent years, but are still missing it in many areas. You guys on the site have to understand something. You are not the average buyer. We have a bunch of car fans here. | ||||||
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| | #26 | |
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![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | The GL450 having 335hp is one thing, a S450 with 335hp is another. GL has nothing to do with a S450. Different cars, different segments. On paper in the real world the S450 would be eaten alive by people who look at spec sheets and count up features, which is why MBUSA doesn't offer the car here. Just because a person is able to afford a Mercedes doesn't mean they're a knowledgeable about cars or car buying. You've got to be kidding me if you think that having money means they're automatically smart about car buyers. So many people with money are as dumb as the day is long when it comes to cars, you should know this....I'm sure you've have people with money pay sticker price for a Benz in your 15 years. One that they could have easily gotten a better deal on. Rich folks get took like anybody else. Yeah the ES makes the GS pointless for a lot of Lexus buyers, as does the SWB LS. Again if you look at the sales of the ES, GS and LS you'll see what I'm talking about. There is no point in one buying a GS because of the SWB LS at the top and the ES at the bottom. If Mercedes makes a cas in between the E and S they'll do the same thing to the either the E or the new model will flop. I agree they could use the S450 now, but it still needs work IMO. 335hp isn't enough for a proposed 80K when everything else has 350-380-400hp for the same or less money. Only a BMW 750 would be more expensive than S450. S450 would be a bad value. Quote:
I'm not saying you're off base, but just like you say that we here are car fans and not typical buyers, you're trying to get Mercedes to reshape their whole lineup position to suit U.S. buying habits. There will never be another car between the E and S. A cheaper version of the S would work, a S450, but it needs an update before trying to cut it in today's market. MBUSA knows this. A S450 would only detract from the S550 which makes them more money. Some buyers will look at the S450 and the LS460 and not buy an "S-Class" at all. S550 makes a much more compelling case IMO.
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| | #27 | |
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On the other hand, I guess you still have a few lotto winners coming to Benz with an open nose and no common sense. For the most part, car buyers have been very well educated in car buying tactics. I just don't know why anyone in their right mind would come to a Benz dealership looking for a car between the S-class and E-class that's cheap. It's just stupid. Honestly, unless I knew I had a deal with that type of customer I would insult them and tell them to go buy a Lincoln Town Car. It's cheap Big as hell and comfortable. Most people research this if they are "serious" buyers. Then again people like Paris Hilton buy Mercedes-benz cars...So maybe you do have a point. ![]()
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| | #28 | |
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http://www.mypreownedmercedes.com/ Might also mention "the new frugality". ![]() The new S400 lists for $87,950, less the $1,150 tax rebate and fuel savings, should drop it by 8 to 10K compared to a S550... http://www.benzblogger.com | |
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| | #29 | ||
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![]() ![]() | Wolfgang, We've seen one S400 so far at our dealer. That car is the epitome of everything that is wrong with Mercedes today. The brakes alone make the car unfit to drive. A pre-owned car, no matter how nice is ever a new car. There is no used car factory. HOH As you are probably well aware, people operate in price segments. The S430 was a great example of this. There were a lot of people who were willing to pay $75k for a Mercedes S. Once they tapped on the $80k, it was their ceiling. People are just that way. It has nothing to do with buying a Mercedes cheap. Mercedes is supposed to be a high end luxury car. Yet they have a $40 price gap from the E to the S. Between $50k and $90k is the sweet spot for the luxury market. And Mercedes has a gaping hole in the product line. The competition is lapping it up. That is all I'm saying. We sold the snot out of S430s with 275hp. It was way underpowered at the time, but those buyers liked the size and luxuries of the S. Quote:
The GL450 is a good example. A lot of people with an S-class buy the GL. The GL is quite a bit heavier than the S, and that engine pulls the GL remarkably well. In fact the GL450 outperformed the 400hp Escalade in acceleration. Quote:
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| | #30 |
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![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() | Ok TennMB...I trust your judgement on this. Really I do. I guess part of me doesn't want to see a S450 kicked around like the S430 was in the magazine comparos. I admit that these comparos mean nothing to the average buyer in the real world, so ultimately I agree with you that a S450 should be offered, but I guess I just want it to have more hp so it doesn't look like the weak sister of the bunch. M
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