The US owners at VWvortex are quite disappointed, but at least the Phaeton is doing well in the rest of the world. Especially Europe. It's a good move to phase out the Phaeton out of NA IMO, because VW will continue losing money. It's a great loss to NA that they did not appreciate such an underrated car, but VW is partly to blame too because of its poor dealerships and feeble marketing. I believe this problem is inherent in many parts of the world for VW. Like how VW incorporates its complex four-wheel drive mechanisms into the Phaeton, but they never advertise like it Audi advertises Quattro. Or how the dedicated team at Dresden keep in contact with VWvortex forum members constantly to address issues on hand and also to receive suggestions. I think not many people will know this.